Privacy & Cookies Policy

Privacy Policy

Effective date: 19 October 2026

Who we are: Training & Computing Consultants (TCC, “we”, “us”, “our”), 5 The Parkway, Saltburn-by-the-Sea, TS12 1QT.

Data controller: Training & Computing Consultants is the controller of the personal data described in this policy.

We are committed to protecting the privacy and security of the personal data of our clients and website visitors. This policy explains what data we collect, why we collect it, the lawful basis we rely on, who we share it with, how long we keep it, and your rights under UK data protection law (the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations).

On this page:

• Data we collect
• How we use your data and our lawful bases
• Who we share it with
• How long we keep it
• Cookies and analytics
• Your rights and how to complain

1. Data we collect

• Enquiry data: when you use our contact form, email or phone us, we collect your name, email address, phone number, company name, the type of enquiry and anything you include in your message.
• Client data: if you become a client, we also keep the details needed to provide our services and to invoice you, such as company details, job title, areas of interest and records of the work we have done.
• Technical data: when you browse this website, we collect information such as your IP address, browser and device type, and how you use the site. See Cookies and analytics below.

2. How we use your data and our lawful bases

We only use your personal data where the law allows us to. The table below sets out each purpose and the lawful basis we rely on.

3. Who we share it with

We do not sell or rent your personal data. We share it only with:

• Service providers who process data on our behalf and under contract: IONOS (website hosting), Cloudflare (website security and performance), Microsoft (email and Microsoft 365) and Google (Google Analytics). We also load some website code from jsDelivr, a public content delivery network, which receives your IP address in order to deliver those files.
• Legal authorities where we are required to by law.
• Business partners for relevant services, only with your consent.

Some of these providers may process data outside the UK. Where they do, the transfer is covered by UK adequacy regulations or by approved safeguards such as the UK International Data Transfer Agreement or Addendum.

4. How long we keep it

• Enquiries that do not lead to work: up to 2 years from our last contact with you.
• Client and financial records: 6 years after the end of the tax year in which our work ended, to meet HMRC record-keeping requirements.
• Marketing preferences: until you unsubscribe or withdraw consent. We keep a record of the opt-out so we do not contact you again.
• Google Analytics data: up to 14 months, after which Google deletes it automatically.

5. Data security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration or disclosure, including encrypted (HTTPS) connections across the whole website. No transmission over the internet is entirely secure, so we encourage you to take care when sharing data online.